Shipping Policy
Effective Date: JUNE 2024
Thank you for shopping with Ayannamars. Below is everything you need to know about our shipping process, timelines, and policies.
Processing Time
Orders are processed within 2–7 business days after your order confirmation email is received. This does not include weekends or holidays.
Please note:
- Custom or made-to-order items may require additional time.
- Processing time may be extended during high-volume periods (e.g., holidays or new product launches).
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping (U.S.):
- Standard Shipping: 3–7 business days
International Shipping:
We offer international shipping to select countries. Delivery times vary by destination and may range from 7–21 business days depending on location and customs processing.
Note: Customs, duties, and taxes for international orders are the responsibility of the customer.
Tracking Your Order
You’ll receive a shipping confirmation email with a tracking number once your order has been shipped. Please allow up to 48 hours for tracking information to update.
If you haven’t received your order within the estimated timeframe, please contact us at goddessayannamars@gmail.com with your name and order number.
Shipping Carriers
We use trusted shipping providers such as:
- USPS
- UPS
- DHL
- FedEx (depending on location and service)
Incorrect Addresses & Delivery Issues
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If your order is returned to us due to an incorrect or undeliverable address, we will contact you to arrange reshipment. Additional shipping fees may apply.
Lost or Damaged Packages
While we take care to ensure your order arrives safely, we are not liable for lost or damaged packages once they leave our facility. If your package is lost or damaged in transit, please file a claim directly with the shipping carrier and notify us so we can assist where possible.
Questions?
For any shipping-related questions or concerns, please contact us:
Ayannamars
Email: goddessayannamars@gmail.com
Website: Ayannamars.com
Processing Time
All orders are processed within 2-7 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note:
- Processing time does not include weekends or holidays.
- During high-volume periods (e.g., holidays, product launches), processing times may be slightly longer.
- Made-to-order or custom items may require additional time. Estimated processing times for these items will be noted in the product description.
If you have any questions about your order status, feel free to contact us at goddessayannamars@gmail.com.